GENERAL CONDITions
Contre-Courant - www.contre-courant.be - tom@contre-courant.be
Article 1 - scope
These General Terms and Conditions apply to every offer, agreement, and creative project undertaken by Contre- Courant Comm V, with its registered office at Doorniksesteenweg 208, 8500 Kortrijk Belgium (C.B.O./VAT: BE 1020.832.651). (Hereinafter: Contre-Courant).
All correspondence can be directed to tom@contre-courant.be.
By engaging Contre-Courant for any service or product (also applied to additional instructions) — orally, in writing, by email, or via social media — the Client agrees to these Terms and Conditions, excluding the Client’s general terms and conditions. Translations in Dutch or French are available upon request.
Article 2 - prices and payments
All prices are provided via official quotes or written agreements via email, social media, (whatsapp) messages or orally. Quotes remain valid for 14 days. A quote is deemed accepted once a deposit is paid or when work is initiated at the Client’s request (email, social media, (Whatsapp) messages or orally). Additional work beyond the agreed scope (extra revisions, longer shoot days, extra edits) will be invoiced accordingly at specific rates.
Invoices are payable within 30 days. For projects over €1,000 (excl. VAT), a 30% deposit is due upfront (if agreed on specifically); work begins after this payment is received. For late payments, the Client is automatically and without prior notice of default liable to pay 10% interest per month plus a fixed compensation of 10% of the invoice amount (minimum €250) as liquidated damages.
Any disputes must be raised within 5 working days after invoice receipt; notified by registered letter ; otherwise, invoices are considered accepted.
Article 3 - Cancellation policy
Once a quote is accepted — whether in writing, via email, social media, or orally — Contre-Courant considers the project confirmed and reserves creative and production capacity accordingly. This immediately activates a commitment and planning process.
1. General cancellation (any time after quote approval)
Regardless of whether a production date is set, cancellation by the Client after accepting a quote results in a standard cancellation fee of 30% of the total project amount. This covers administrative, preparatory, and reserved planning time already committed.
2. Additional cancellation charges based on scheduled project date
If a shoot, event, or delivery date has been confirmed, the following additional fees apply on top of the initial 30%:
30+ days before the project date: Only the standard 30% cancellation fee applies.
20–30 days before: 30% + an additional 25% (total 55% of the full project fee).
7–20 days before: 30% + an additional 50% (total 80%).
Within 7 days of the project date: 30% + an additional 70% (total 100%).
This structure ensures that any form of last-minute cancellation reflects the resources and opportunities lost.
3. Postponement requests
Requests to reschedule a confirmed date will be evaluated case-by-case. Additional planning, coordination, or opportunity costs may be invoiced depending on availability and project complexity.
Article 4 - DELIVERY & STORAGE
Deadlines are agreed per project. Contre-Courant stores raw footage, additional data (images, graphics, scripts, logos and audio recordings, etc.) and project files for 6 months after delivery. Clients may request a copy within this period. Extended file storage incurs additional fees.
Article 5 - DURATION & termination
Agreements follow the project-specific terms defined in quotes. Contre-Courant may terminate agreements immediately if the Client faces bankruptcy or fails to meet payment obligations.
Article 6 - intellectual property
All ideas, concepts, scripts, visuals, footage, and creative materials remain the property of Contre-Courant unless otherwise agreed in writing.
Clients receive usage rights for the final delivered product as defined in the agreement, for agreed platforms and territories only. Additional usage requires a new license agreement. Sub-licensing or transferring rights is prohibited without explicit written consent.
Contre-Courant may showcase delivered work (including behind-the-scenes content) in its portfolio, on social media, and for promotional purposes — unless explicitly agreed otherwise.
Unauthorized use of any material will result in damages equal to two times the standard fee for that use.
Article 7 - CONFIDENTIALITY & PRIVACY
Contre-Courant may showcase delivered work (including behind-the-scenes content) in its portfolio, on social media, and for promotional purposes — unless explicitly agreed otherwise.
Article 8 - liability
Contre-Courant is not liable for direct or indirect damage, lost profits, or delays due to circumstances beyond its control (technical failures, weather, health, traffic, etc.), except in cases of gross negligence or wilful misconduct.
Article 9 - FORCE MAJEURE
Force majeure is any circumstance beyond our control that prevents the performance of our obligations in whole or in part. Force majeure includes but is not limited to strikes, power failures, network outages, accidents, pandemics, or supplier delays. Such events relieve Contre-Courant from liability for non-performance. Contre- Courant cannot be held liable and consequently cannot be obliged to pay compensation if an assignment cannot be carried out or is insufficiently carried out due to technical reasons including but not limited to equipment failure, power failure, damage to video files, as well as due to health conditions, weather conditions, and traffic issues (traffic jams, accidents, breakdowns, diversions, etc.)
Article 10 - applicable law & ENTIRE AGREEMENT
Belgian law applies to all disputes arising from or related to our offers and/or agreements. If any part of these Terms becomes invalid, this does not affect the validity of the remaining clauses. Belgian law applies; disputes are settled exclusively in the courts of Contre-Courant’s jurisdiction. These terms and conditions outline the mutual expectations and responsibilities between Contre-Courant and its clients regarding creative services. By agreeing to these terms, both parties ensure clarity, fairness, and legal compliance throughout their professional relationship.
Article 11 - branding & mention
When sharing final work online, the Client shall credit Contre-Courant by tagging @contre.courant.be on Instagram or the equivalent on other platforms.
Written & approved by Tom Desplechin — Contre-Courant 2025
